Privacy Policy

At My Appletree, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, date of birth, and other contact details you provide when booking appointments or subscribing to our newsletter.
Health Information: Details about your mental health, relationship, and therapy sessions that you provide voluntarily.
Website Usage Information: Information about how you use our website, such as IP address, browser type, pages visited, and referral sources.
Cookies and Tracking: We may use cookies and similar technologies to improve your website experience.

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage our services, including therapy sessions, workshops, and classes.
To communicate with you about appointments, updates, and promotions.
To improve our website and services.
To comply with legal and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We may share your personal information in limited circumstances, including:

With our staff and practitioners to provide services.
With service providers who assist us in running our business (e.g., IT providers, payment processors).
Where required by law or to prevent a serious threat to health or safety.

4. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes using secure servers and encrypted communication channels.

5. Access and Correction

You have the right to request access to your personal information and to request corrections if it is inaccurate, incomplete, or outdated. To make a request, please contact us at info@myappletree.com.au

6. Retention of Information

We retain personal information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce agreements.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of external sites, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or our handling of your personal information, please contact us:

Email: info@myappletree.com.au
Phone: 0413 952 195